Account Strategist – US Market (m/f/x)

• Market Ownership: You take full responsibility for the US market, acting as the bridge between our overseas customers and the product and management teams in Berlin.

• Inbound Sales & Expansion: You qualify incoming leads from the US, conduct product demos, and guide potential customers through to the final contract. Additionally, you actively identify upsell and cross-sell opportunities within your portfolio.

• Proactive Pipeline Generation: You don’t just rely on inbound leads; you also identify suitable target customers on your own, reach out to them independently, and actively build your own pipeline. You ensure that the pipeline is managed in a structured manner and remains well-stocked.

• Strategic Customer Success: You support US customers post-sale, lead the onboarding process, and conduct regular Business Reviews (QBRs) to ensure they derive maximum ROI from our AI solution.
  
  

• Value Evangelist: You translate complex technical content (AI business process automation) into clear value propositions for both technical stakeholders and business executives.

• On-site presence: You’ll represent Workist at trade shows and industry events in the U.S. (willingness to travel required), build valuable contacts there, and bring market insights back to the team.
  

• Data-Driven Insights: You analyze usage patterns of your US accounts, implement retention strategies, and provide valuable market feedback to our product team.

What you bring to the table:

• Education & Experience: You hold a Bachelor’s degree and have initial relevant experience (1+ years) in a customer-facing role (e.g., Sales, Customer Success, Account Management, or Consulting) – ideally within a B2B SaaS or startup environment.

• Sales & Consulting Expertise: You have experience managing and closing complex sales cycles for technical products that require detailed explanation. Ideally, you’re also familiar with actively reaching out to new customers (outbound).

• Communication Talent: You possess excellent written and verbal communication skills in English (native or near-native level). German is a plus.

• Mindset: You are characterized by a strong growth mindset and high self-motivation. You enjoy working independently, can manage multiple deals and accounts simultaneously, and have a strong work ethic.

• Work Style: You have a positive, empathetic, and structured approach to work, bring the flexibility needed for a dynamic startup environment, and are willing to travel to the U.S. for trade shows and client meetings. You think analytically and data-driven, and make confident decisions based on insights and KPIs.

What impresses us (Nice-to-have):

• Tech Interest: You are passionate about AI-driven process automation and are not intimidated by complex B2B workflows.

• Process Knowledge: Basic knowledge of ERP systems or deep B2B business processes is an advantage.

• US Affinity: You already have experience working with US-based customers or a deep understanding of US business culture.

• WorKi Tower: Our hip office in the heart of the city over 8 floors invites you to work professionally at an ergonomic workplace and gives you space for your creativity. Our own Workist Lounge awaits you with a cozy atmosphere including coffee, drinks and a vitamin basket for short or longer creative breaks. Play table tennis, darts or Nintendo to clear your head and exchange ideas with other teams.
• Flexible working hours: Shape your working day with our flexible working hours. Have important appointments in the morning or evening? No problem, take advantage of work schedule flexibility.
• Office, Remote & Workation: You decide yourself and have the flexible choice between a hip office or remote from your favorite location! We give you the freedom to work 4 weeks a year from abroad. Your state-of-the-art hardware will accompany you on your way!
• Come-Together: Let's play together - let's celebrate together! End the working day with a cool drink in our lounge or enjoy the time with your colleagues at the summer party, Christmas party or our quarterly team events.
• Stay fit & healthy: Your fitness is important to us, so join our weekly RunningLunch and connect with your colleagues. Work-life balance and reduction of your stress level included.
• Stay mobile: Choose between Deutschlandticket Job and a JobRad allowance and be mobile throughout Berlin and/or Germany.
• Be social: For your heart's project or to get involved in social and volunteer work, we support you with 3 additional "Social Days".
• Further your education - with a personal development budget of EUR 1,000.00 per year.