Account Strategist – US Market (m/f/x)

• Market Ownership: You take full responsibility for the US market, acting as the bridge between our overseas customers and the product and management teams in Berlin.

• Inbound Sales & Expansion: You qualify incoming leads from the US, conduct product demos, and guide potential customers through to the final contract. Additionally, you actively identify upsell and cross-sell opportunities within your portfolio.

• Strategic Customer Success: You support US customers post-sale, lead the onboarding process, and conduct regular Business Reviews (QBRs) to ensure they derive maximum ROI from our AI solution.
  
  

• Value Evangelist: You translate complex technical content (AI business process automation) into clear value propositions for both technical stakeholders and business executives.

• Data-Driven Insights: You analyze usage patterns of your US accounts, implement retention strategies, and provide valuable market feedback to our product team.

What you bring to the table:

• Education & Experience: You hold a Bachelor’s degree and have initial relevant experience (1+ years) in a customer-facing role (e.g., Sales, Customer Success, Account Management, or Consulting) – ideally within a B2B SaaS or startup environment.

• Sales & Consulting Expertise: You have experience managing and closing complex sales cycles for technical products that require detailed explanation.

• Communication Talent: You possess excellent written and verbal communication skills in English (native or near-native level). German is a plus.

• Mindset: You are characterized by a strong growth mindset and high self-motivation. You enjoy working independently, can manage multiple deals and accounts simultaneously, and have a strong work ethic.

• Work Style: You have a positive, empathetic, and structured way of working. You think analytically and are data-driven, making confident decisions based on insights and KPIs.

What impresses us (Nice-to-have):

• Tech Interest: You are passionate about AI-driven process automation and are not intimidated by complex B2B workflows.

• Process Knowledge: Basic knowledge of ERP systems or deep B2B business processes is an advantage.

• US Affinity: You already have experience working with US-based customers or a deep understanding of US business culture.

• Worki Tower & Lounge: Access our hip office in Berlin Mitte – even during later hours, our coffee, drinks, and lounge are fully at your disposal.

• Flexible Hours: Your morning is yours! Run errands, hit the gym, or enjoy the city while it’s still quiet.

• State-of-the-Art Equipment: We’ll provide you with the perfect setup, whether you're working from the office or remotely.

• Workation: Want to support your US clients from their own time zone for a change? Take advantage of our 4-week annual workation policy.

• Development: An annual budget for your professional growth and the unique opportunity to help build the US market at Workist from the ground up.

• Tax-Free Benefits: Choose between a €50.00 voucher or an Urban Sports Club Business M membership.

• Stay Mobile: Choose between a Deutschlandticket Job or a JobRad (bike leasing) subsidy to stay mobile across Berlin and throughout Germany.

• Giving Back: To support your passion projects or volunteer work, we provide you with 3 additional "Social Days" per year.